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Sponchia
FAQ
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What is HACCP?HACCP stands for Hazard Analysis and critical control point. It is the identification of critical control points in the catering and food industry, the creation of a risk analysis and the avoidance of it. Through this training you learn about the important and significant hygiene problems in the catering industry, including in the household, and how to eliminate them. The HACCP concept avoids cross-contamination, improper transport, delivery and storage of food.
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What happens if I'm not happy?"If you are not satisfied, we will clean it later. We have a 100% satisfaction guarantee
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How can I pay?You can choose between Twint, cash payment and bank transfer. For advance transfer, please send me an email to provide your bank details.
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Do I have to be home when cleaning takes place?You should be the first time at home. You can then discuss how to proceed
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Will cleaning supplies and equipment be brought or should I provide them?I am legally obliged to carry cleaning products and equipment with me.
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How much time should I decide on?Basically I would lean towards more time. If the cleaning was done faster, the excess time will be credited or refunded. In my experience, the first 3-4 appointments are always longer than the ones that follow. But it is also a question of the type of facility. If the apartment is more simply furnished, there is less dusting and furniture etc. to be moved around, then the time required is less. It is also important whether the apartment has been cleaned regularly or not - or whether there are special floors, calcification, etc.
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How can I activate my voucher code?If you have a voucher code, enter it in the right field above the "Book" button, then click on the right green field (arrow) in the same line, wait until the amount has been reduced by the discount and then click on " Book".
Prices and payment methods
Payment terms
We accept PayPal, cash on site or advance payment
Cancel reservations
You can cancel booked reservations free of charge 48 hours before arrival.
Satisfaction Guarantee
We offer 100% satisfaction guarantee
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